TERMS & CONDITIONS
By placing an order, you are forming a binding contract with Printkasa.com, for products and services, and you agree to be bound by the following Terms and Conditions.
Printkasa.com reserves the right to update our Terms and Conditions without notice.
Payment
The fees for Printkasa.com products and services, which include the cost of processing, printing, shipping and/or mailing, and any other charges applicable, are due and payable together with the submission of an order. Printkasa.com requires pre-payment on all orders. All mailing services and postage related fees must be prepaid. Please note that no orders will be mailed until an approved and signed mailing services invoice is returned from the customer authorizing payment. Any amount due to Printkasa.com, which is not paid, may result in non-delivery of the order.
Color Reproduction & Quality
Printkasa.com will meet print industry standards regarding color and quality. The accuracy of each color reproduction is guaranteed to be within a minimum of 90% of the proof approved. Printkasa.com accepts no responsibility whatsoever for color variations between submitted images and the actual artwork or product they represent because of the limitations in printing. Printkasa.com cannot guarantee color matching unless a hard proof is ordered.
Clients must provide print-ready files suited to the digital printing process. Printkasa.com is not liable for pixelation & blurriness due to low-resolution images provided by the client. Clients are 100% responsible for all text and layouts. Furthermore, Printkasa.com is not responsible for errors and omissions in artwork, either supplied by the client or edited by Printkasa.com, once approved by the client.
Clients must provide all full-color printing images in CMYK format. Printkasa.com is not responsible for the color shift that occurs in conversions from RGB & Pantone to CMYK color modes. Orders requiring spot colors must be created using PMS colors.
Printkasa.com will contact the client (by e-mail or by phone) when errors are detected in supplied files. The client will be alerted to the issue and given the following choices:
- Resubmit a corrected file.
- Request an estimate for Printkasa.com to correct your files. This action will require additional payment before your order will proceed.
Soft & Hard Proofs
A soft proof is sent to the client’s email address in PDF format. The soft proof will be completed within one business day once the print-ready files have been uploaded to the order. The client can view it on screen or download and print. The soft proof represents only the design layout, text accuracy, image proportion, and placement; it is not meant for reviewing color accuracy or density. Printkasa.com cannot guarantee color quality unless a hard proof is ordered.
Hard proof is a full color, one-sided and untrimmed inkjet proof calibrated to our presses and printed on standard semi-gloss proofing paper. Hard proofs are meant to proof color ONLY. We do not run “press proofs” as they are too costly and wasteful to be justified. If you need to see printing on actual paper stock, we recommend that you order samples.
When a proof is ready, the client will be notified by e-mail.
Any changes to orders must be in writing. Printkasa.com will not proceed with verbal corrections or approvals.
Turnaround Time
The turnaround time selected by the client begins with online proof approval of our soft proofs or when approved hard proofs. Please make a note that Printkasa.com’s offices are closed on, Sundays, and Holidays. Your selected turnaround time does not include shipping and should be taken into consideration when choosing your method of shipping.
Printing turnaround for approved orders is guaranteed. If your deadline is not met, our policy is to refund any rush charges or upgrade a future order to include rush services. Only orders with written instructions regarding a specific ship date will be considered for a full refund. The date requested, however, must be achievable with the selected print turnaround.
Mailing Services
Mailing list(s), while in Printkasa.com’s control, is/are the sole property of the client and shall be used only with the client’s instructions. Once the piece is delivered to the Shipping companies, Printkasa.com’s responsibility ends. Printkasa.com is only responsible for the preparation and delivery of mailing pieces. In no case is Printkasa.com liable for loss of business, incidental or consequential damages, or costs in excess of billing for services related to the specific job.
Shipping & Handling
Delays or damages during shipping are the sole responsibility of the carrier providing shipping services. Printkasa.com is not responsible for delays or damages caused during shipping.
Shipping In India
We offer Surface & Air shipping to all major cities of India & to Metro cities delivery time will be lesser than the rest of India depending upon shipping companies’ connectivity. If your jobs are time critical then you must buy Air shipping options. For saving our customers from shipping errors we use only quality shipping companies for deliveries.